Certifications

Certifications

Why become Certified?

Professional certification shows employers and clients that you are committed as a professional. Certification is a mark of excellence that you carry with you everywhere you go. IAAP offers two types of certifications for the administrative professional and it is considered as the industry standard for proficiency.  

Certified Administrative Professional (CAP): This is a four-part exam covering Office Systems and Technology, Office Administration, Management, and Advanced Organizational Management.

Certified Administrative Professional – Organizational Management (CAP-OM):  This is a new designation effective November 1, 2011.  This is an additional designation that specializes in Organizational Management and is a separate exam.  Those who held a CAP designation were changed to CAP-OM designation.  There will be other specialized designations in the near future as IAAP is consistently changing its programs to be in alignment with today’s administrative field.

Certified Professional Secretary (CPS): This designation is no longer used effective November 1, 2011, it is now covered under the CAP certification.  This three-part exam covering Office Systems and Technology, Office Administration, and Management, is now encompassed in the CAP exam, therefore, no longer needed.  Those who had obtained the CPS designation have been changed to the CAP designation.

Certification provides opportunities of enhancement during your career such as:

  • Professional Skills - you will learn more about office operations and build skills by studying for and taking the CAP and the specialized exams.
  • Salary - A recent IAAP membership profile study shows that CAP/CPS holders earn on an average more per year than those who do not have certification.
  • Esteem - Attaining certification demonstrates to your employer and yourself that you are a professional.
  • College Credit - Many colleges and universities offer course credit for obtaining the CPS or CAP designations.
  • Certification Conferences - Receive the benefit of annual state-of-the-art educational networking with other professionals in the administrative field.

Effective November 1, 2011, the Certification Program will begin its new guidelines and criteria for certification.  The CPS designation will be changed to a CAP designation, and the current CAP designation will be changed to CAP-OM.  These changes will be more in alignment with today’s office environment, management, and technology. Those with current CPS and/or CAP designations will be upgraded to their respective designations, and are still required to recertify every five years to keep their certification active, although the criteria changed some. Recertification is now achieved by earning 60 points every five years in the categories of continuing education, other certifications, and leadership.  You will find numerous educational opportunities at the local chapter, division, and international meetings.

We highly recommend certification for individuals who have experience in the administrative field. Work and/or course experience is required in order to be eligible to sit for the exams. An applicant with a bachelor’s degree needs two years administrative experience. An applicant with an associate degree needs three years administrative experience. And an applicant with no college degree needs four years administrative experience.  If you are interested in attaining your certification, our chapter offers a Study Group that meets weekly and provides you with the study material free of charge (when available).  Please contact our Education/Certification Chair if you are interested in joining us.

To view upcoming exam schedules, download the certification application packet and review guide, click here.


Certification Review Materials
Information good until May 2011 exam,
at which time new study guides will be purchased for the
November 2011 Exams and website updated.

       
Office Systems and Technology, 5th Edition, Part 1
Diane Routhier Graf
Betty L. Schroeder
Office Administration, 5th Ed, Part 2
Betty L. Schroeder
Diane Routhier Graf



 Management, 5th Edition, Part 3
Varina L. Haney
Lynn Mazzola


Advanced Organizational Management Part 4
Mark D. Garrison
Margaret Anne Bly Turner


Other OPTIONS

IAAP offers other options to help with your professional and educational growth.  Two programs that are offered are called “OPTIONS Training and OPTIONS Technology”, both offer a great benefits in pursuing.  Please click on the links to learn more about both of these options on the IAAP website.

   
The Options Office Skills Training Program provides quality training for office support staff through a series of self-study modules spanning four skill levels.  

Options Technology gives you everything you’ll need to prepare for the Microsoft certification exams.


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