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Certifications
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Certifications

Why become Certified?

Professional certification shows employers and clients that you are committed as a professional. Certification is a mark of excellence that you carry with you everywhere you go. IAAP offers two types of certifications for the administrative professional and it is considered as the industry standard for proficiency.  

Certified Administrative Professional (CAP): This is a four-part exam covering Office Systems and Technology, Office Administration, Management, and Strategic Planning.  Since the CPS designation is no longer valid, those who held this designation were upgraded to CAP effective November 1, 2011. 

Certified Administrative Professional – Organizational Management (CAP-OM):  The OM is a new specialty designation effective November 1, 2011 which specializes in Organizational Management, Team Building, and Critical Thinking, and is administered as a separate exam.  Those who held a CAP designation prior to November 1, 2011 were upgraded to CAP-OM.  There will be other specialized designations in the near future as IAAP is consistently changing its programs to be in alignment with today’s administrative field.

Certification provides opportunities of enhancement during your career such as:

  • Professional Skills - you will learn more about office operations and build skills by studying for and taking the CAP and the specialized exams.
  • Salary - A recent IAAP membership profile study shows that CAP holders earn on an average more per year than those who do not have certification.
  • Esteem - Attaining certification demonstrates to your employer and yourself that you are a professional.
  • College Credit - Many colleges and universities offer course credit for obtaining the CAP designations.
  • Certification Conferences - Receive the benefit of annual state-of-the-art educational networking with other professionals in the administrative field.

As previously stated, in November 2011, the certification program began its new guidelines and criteria for certification.  The CPS designation changed to a CAP designation, and those that had a CAP designation changed to CAP-OM.  The changes are more in alignment with today’s office environment, management, and technology.  Those with CAP designations are still required to recertify every five years to keep their certification active, although the criteria has changed some. Recertification is now achieved by earning 60 points every five years in the categories of continuing education, other certifications, and leadership.  You will find numerous educational opportunities at the local chapter, division, and international meetings.

We highly recommend certification for individuals who have experience in the administrative field. Work and/or course experience is required in order to be eligible to sit for the exams.  An applicant with a bachelor’s degree needs two years administrative experience.  An applicant with an associate degree needs three years administrative experience.  And an applicant with no college degree needs four years administrative experience.  If you are interested in attaining your certification, our chapter offers a Study Group that meets weekly and provides you with the study material free of charge (when available).  Please contact our Education/Certification Chair if you are interested in joining us.

To view upcoming exam schedules, download the certification application packet and review guide, click here.


Other OPTIONS

IAAP offers other options to help with your professional and educational growth.  Two programs that are offered are called “OPTIONS Training and OPTIONS Technology”, both offer a great benefits in pursuing.  Please click on the links to learn more about both of these options on the IAAP website.

   
The Options Office Skills Training Program provides quality training for office support staff through a series of self-study modules spanning four skill levels.  

Options Technology gives you everything you’ll need to prepare for the Microsoft certification exams.


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